ET and Saturday and Sunday from 8:00 a.m. Representatives are available Monday through Friday from 8:00 a.m. Review your financial statements and online transaction activity. If you notice unauthorized activity on your account, contact us immediately at 888-PNC-Bank (88) or stop by your local branch.If you suspect that your personal information may have been exposed, take these important steps, then be on high alert for signs of identity theft and phishing. Go directly to a known source of information for contact information, such as the company’s legitimate website. Do not call a phone number contained in a suspected phish.Do not respond to a text message requesting personal or financial information like credit card numbers, Social Security numbers or other banking information.Do not click links in a suspicious phish.Do not respond to suspicious text message before confirming it is from a trusted source.If you suspect you have received a suspicious text message, take precautions to avoid a phish: Requesting personally identifiable information (PII).Text messages and emails containing certain red flags should alert recipients to a possible phishing or SMiShing attack, including: While PNC may occasionally ask you to reply to a text message, we will never ask you to click a link from a text. Be wary of unexpected emails and text messages, even those that appear to come from PNC, asking you to follow links and/or provide personal information.
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How to Avoid a Phishįraudsters often “spoof” their email addresses, text links and phone numbers so they appear to come from a trusted source, when in reality that is not the case. Phishing is an attempt by fraudsters, often posing as a trusted company or individual, to steal your personal and financial information through e-mail, text messages (SMiShing), or phone calls (vishing).
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