While not much is known about Arc Raiders at the moment, a gameplay trailer was released which you can view above.
#Angola arc raiders Pc#
In order to create the right dramatic arc for your customers, you’ve got to understand both their rational and emotional needs - and then design a specific cadence of interactions that will draw them to the edge of their seats and leave them breathless.Arc Raiders, a new free-to-play cooperative third-person PvE shooter, has been announced and is heading to consoles and PC in 2022. That’s where the customer experience disciplines of customer understanding and design come in. “For an undertaker, listening to stories about the customer’s lost loved one might be a boom. “Every business needs to figure out what their booms are and what their wows are,” says Adam. The dramatic arc works equally well for customer journeys that last just days or weeks - like buying a car or renewing a contract - and for even the shortest customer interactions - like purchasing a shirt online or calling customer service. The boom-wow-wow-wow-boom framework introduced by Adam in his workshop provides a perfect blueprint for this relationship: Impress customers right off the bat, build the relationship by meeting or exceeding their needs through specific interactions (perhaps over many years), and then completely knock their socks off as the relationship nears its end (and, we hope, renews). That’s a real shame, given how effective narrative structures (like those used in our favorite movies) are at stirring emotions and creating real engagement - two things we strive for when developing customer experiences.Ĭonsider the customer life cycle, the longest and most holistic customer journey. In short - we ignore the journey’s dramatic arc.
And we don’t actively design the timing of these interactions.
We hardly ever discuss the specific sequencing and interplay of high and low points. We evaluate whether or not customers are getting their needs met at each step and how they feel at specific moments of truth.īut rarely do we talk about the customer journey in terms of it having a storyline. We discuss the steps that they go through as they discover, evaluate, buy, use, and get support for a company’s products or services. In customer experience land, we talk about our customers going on journeys.
#Angola arc raiders series#
The action crescendos with a series of increasingly exciting events that make you say, “ Wow. Over the course of the next 90 minutes or so, the storyline twists and turns as the main characters fight off bands of aliens, spies, mummies, and the like. And at that point, the main narrative begins.
It builds up quickly and then resolves with a big boom! You’re hooked. What do they have in common? A storyline that goes something like this: In the first few minutes, you’re drawn into a short chase or adventure - something that immediately gets your heart pounding.
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